Bi-fold builder sees The Window Outlet take customer convenience up a gear
Posted on 22/06/2016
Fast-moving aluminium fabricator, The Window Outlet, has boosted its already impressive customer support package with the introduction of an online bi-fold builder.
Found on The Window Outlet’s mobile-optimised, fully responsive website, the bi-fold builder application allows clients to quickly and easily design a bi-fold to their exact specifications, then have it turned into a quote.
“The Window Outlet has always been about maximising convenience for the trade,” said company MD Ben Warren. “We’ve demonstrated that by implementing everything from 24-hour quote turnarounds to two week lead times, both virtually unheard of outside of uPVC – and this is just another measure designed to make it as easy as possible for customers to do business with us. We’re already seeing a huge number of installer clients accessing our bi-fold builder, and we expect that to increase substantially over the coming months. We’re constantly on the look-out for new ways to further improve the quality of the service we provide – so expect more initiatives designed to make it even simpler to deal with The Window Outlet in the months and years ahead.”
Bi-folds are a major component of The Window Outlet’s impressive product portfolio. The fabricator manufactures the BSF70 and BSF70 HD bi-folds from AluK – both delivering sleek, stylish frames, smooth-sliding action, and an alignment pin for easier and more accurate installation. Both are tested to hold glass loads of up to 40mm thick and 130kg in weight, offer extremely low U-Values and are available on a rapid lead time. The Window Outlet also manufacture two Reynears bi-folds – the CF68 and CF77. The CF68 includes a flush door option and four different thresholds to match all comfort and aesthetic requirements. The CF77 offers improved thermal performance and there is a slim line version to allow maximum light into the home.
Founded in 2014, The Window Outlet has enjoyed an exceptional two years, hitting £1m turnover by the end of year one, and now on course to have reached £2m by the end of its second year in business. With its signature commitment to 24-hour quotes and two week lead times, the company offers industry-leading customer service, and supplies an extensive range of Reynaers, AluK and Exlabesa (formerly known as Kaye Building Systems) aluminium windows and doors to clients across the south of England.