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Tel: 01462 850064
CPA House
North Bridge Street
Bedfordshire SG17 5DQ
Consumer Protection Association is the UK's leading provider of Insurance Backed Guarantees (IBGs) and Deposit Protection for construction, glazing and home improvement products.
We've been in the business for over twenty years and are recognised by consumers as one of the most trusted resources for finding accredited and vetted installers.
Become a CPA member and give your customers peace of mind when purchasing products or services from your company. Through continual, independent vetting we give your business instant authority above the competition, giving you tools to demonstrate professional competence and integrity from the word go.
As well as Insurance Backed Guarantees and Deposit Protection; the CPA also offer its members a host of beneficial schemes including marketing support, sales training help, and quarterly assessment reports that tell members what their customers think about the work they are doing.
For more information, or to enquire about becoming a CPA member call us on 01462 850064
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The Consumer Protection Association provides all its members with a quarterly report that provides an assessment from the homeowner on all jobs you have registered on. Homeowner surverys provide vital intelligence on exactly what customers think about your business and how well your staff are performing... [Read more]
Offer peace of mind to your customers and enhance your sales presentations with Deposit Protection from the Consumer Protection Association. Our Deposit Protection is insurance for the deposit the consumer pays to secure the work to be carried out on their home. The insurance covers a deposit... [Read more]
From June 2014, it became mandatory for all tradespeople to provide an Insurance Backed Guarantee (IBG) with every installation or home improvement project. With an IBG, a finished project will not be able to be registered under self-assessment schemes. Consumer Protection Association has been providing... [Read more]
As a member of the Consumer Protection Association you can give consumers complete confidence when purchasing products or services from your company. You also get access to a range of added value services to promote the benefits of choosing a CPA trusted tradesmen to homeowners considering making improvements... [Read more]
A recent survey from a reputable UK comparison site provider has found that more than half of the 2,500 homeowners they questioned would rather make home improvements than move up the property ladder. Steep moving costs, stamp duty tax and high house prices are the main contributing factors to the ‘improve... [Read more]
Is it a bird? Is it a plane? No, it’s the consumos. Sumo Yuki, his wife Akiko and their new dog are on a mission to help raise standards across the industry and reinforce the message that as a member of the CPA, installers will win more new business due to consumers trusting the brand. Jeremy Brett... [Read more]
Despite the rise of digital and online marketing, installers are still using traditional methods when it comes to finding new customers. This is according to a recent survey where more than half (60%) of installers questioned said their primary way of attracting new customers is by word of mouth. Surprisingly... [Read more]
Despite fears amongst some economists and politicians that voting to leave the EU would send the economy into a tailspin, a recent report has shown that installers are overwhelmingly positive going forward. The annual Installer Industry Report by the Consumer Protection Association (CPA) has... [Read more]
This is the question the Consumer Protection Association is asking its members and installers across the industry as a shift in how today’s homeowners live shapes the future products needed to meet their needs. Very few new scheme planning consents are for single-use as homeowners like the sense of... [Read more]
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Locations associated with Consumer Protection Association.
CPA House
North Bridge Street
Bedfordshire
SG17 5DQ
Tel: 01462 850062
